Contact information
Contact Information
Last Updated: July 17, 2026
At Softinoo, we're committed to providing excellent customer service. If you have any questions about your order, our products, or our store, we're happy to help.
Customer Support
Store Name: Softinoo
Website: https://softinoo.myshopify.com
Email: trendertik@gmail.com
Support Hours
Our customer support team is available:
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Monday – Friday: 9:00 AM – 6:00 PM
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Saturday & Sunday: Closed
We aim to respond to all inquiries within 1–2 business days.
Order Support
For faster assistance, please include the following information in your email:
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Your full name
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Your order number
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The email address used for your purchase
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A brief description of your question or issue
Business Inquiries
For partnership opportunities, wholesale inquiries, or other business-related questions, please contact:
Email: trendertik@gmail.com
Response Time
We do our best to respond as quickly as possible. During holidays, promotional events, or periods of high demand, response times may be slightly longer.
Thank you for choosing Softinoo. We appreciate your business and look forward to assisting you.