Terms of service

Terms of Service

Last Updated: July 17, 2026

Welcome to Softinoo. These Terms of Service ("Terms") govern your access to and use of our website located at https://softinoo.myshopify.com and any purchases made through our store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least the age of majority in your country or region, or that you have permission from a parent or legal guardian to use this website.

You agree to use our website only for lawful purposes.

2. Products

Softinoo sells physical products through our online store.

We make every effort to display product descriptions, specifications, colors, and images as accurately as possible. However, actual product colors and appearance may vary depending on your device or monitor settings.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Limit product quantities.

  • Refuse or cancel orders when necessary.

  • Correct pricing, descriptions, or typographical errors.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, promotions, or discounts at any time.

Applicable taxes and shipping charges are calculated during checkout where required.

4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Suspected fraud

  • Pricing errors

  • Product availability

  • Payment verification issues

  • Shipping restrictions

If your order is canceled after payment, you will receive a full refund.

5. Payments

Payments are processed securely through Shopify and its supported payment providers.

We do not store your complete payment card information.

By placing an order, you represent that you are authorized to use the selected payment method.

6. Shipping

Shipping times displayed on our website are estimates only.

Delivery delays may occur due to:

  • Weather conditions

  • Customs clearance

  • Carrier delays

  • High order volumes

  • Events beyond our control

Softinoo is not responsible for delays caused by shipping carriers once an order has been dispatched.

7. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content available on Softinoo, including but not limited to:

  • Logos

  • Product photos

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Icons

  • Branding

is the property of Softinoo or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload viruses or malicious software.

  • Copy or scrape website content without permission.

  • Violate any applicable laws or regulations.

  • Attempt unauthorized access to our systems.

10. Limitation of Liability

To the fullest extent permitted by law, Softinoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be excluded under applicable law.

11. Disclaimer

Our products and services are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free.

  • All information is complete or current.

  • Products will meet every customer's expectations.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and process your personal information.

13. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors, shipping providers, analytics services, and marketing platforms.

We are not responsible for the content, policies, or practices of third-party websites or services.

14. Changes to These Terms

We may update these Terms of Service at any time.

Any changes become effective immediately after they are posted on this page.

Your continued use of the website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing our business, without regard to conflict of law principles.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Softinoo
Website: https://softinoo.myshopify.com
Email: trendertik@gmail.com

We aim to respond to customer inquiries within 1–2 business days.